If you were assigned a shoot type that you did not sign up for, you can report it and request changes to the booking using your photographer app.
- Using your Snappr Photographer app, click the shoots tab
- Select the booking that you need to cancel
- In the shoot details section, tap the Request changes button
- Tap I cannot do this shoot
- Select the reason for your cancellation from the drop down menu and add additional details as necessary
- Confirm the cancellation in the following screen
- Wait for an email confirming whether your request was accepted or rejected
A Support Specialist will investigate and get back to you to resolve your concern.
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